Privacy Policy

1. Who we are

Ackmode is a business automation consultancy. We design and implement intelligent automation systems using AI and workflow tools. We operate primarily in Spain and across the EU.

For any privacy-related queries, contact us at info@ackmode.com.

2. What data we collect

• → Contact information — name, email address, and any details you provide when booking a call or sending us a message (via Calendly or email).
• → Usage data — pages visited, time on site, referral source. Collected anonymously via privacy-first analytics (no personal identifiers stored).
• → Communication records — emails and messages you send us, kept to manage our relationship with you.

3. How we use your data

• ✓ To schedule and manage your audit call
• ✓ To respond to your enquiries
• ✓ To send you relevant follow-up information about our services (only if you've expressed interest)
• ✓ To improve our website based on anonymous usage patterns

We never sell your data to third parties, and we never use it for purposes unrelated to our services.

4. Legal basis (GDPR)

We process your data under the following legal bases:

• → Contractual necessity — when you book a call or engage our services.
• → Legitimate interest — to follow up after an enquiry and improve our services.
• → Consent — for any marketing communications, which you can withdraw at any time.

5. Third-party services

We use the following third-party tools that may process your data:

6. Data retention

We keep your contact data for as long as necessary to manage our business relationship. If you do not become a client, we delete your data within 12 months of your last interaction. You may request deletion at any time.

7. Your rights

Under GDPR you have the right to:

• ✓ Access the personal data we hold about you
• ✓ Request correction of inaccurate data
• ✓ Request deletion of your data ("right to be forgotten")
• ✓ Object to or restrict our processing
• ✓ Data portability — receive your data in a machine-readable format
• ✓ Withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, email us at info@ackmode.com. We will respond within 30 days.

8. Cookies

This website uses minimal, privacy-first analytics that do not require cookies or personal identifiers. We do not use advertising cookies or tracking pixels. Calendly may set its own cookies when you interact with the booking widget — see Calendly's privacy policy for details.

9. Changes to this policy

We may update this policy occasionally. When we do, we'll update the "last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Contact us at info@ackmode.com.